Transport damage

Here you can notify us of transport damage.

Dear customer,

We are sorry that your product was damaged during transport and that it arrived defective. 

Even though we always attach great importance to the safe packaging of our products, it is unfortunately possible for damage to occur from time to time during shipping by our carriers. In order to be able to help you quickly and adequately, please fill out the form below.

After sending this form, you will receive a reply from us within a short time with information on how to proceed.

Please fill in the fields below in detail.


If you have any questions, you can also reach us by telephone:
Tel.: +49 5246 - 93 55 625
Mon. - Fri.: 08.00 am - 1 pm // 2 pm - 5 pm

Transport damage
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Shopware Agentur
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